SECURITY This is a secure site. All credit cards transactions are processed by the Commonwealth Bank.
STOCK AVAILABILITY We endeavour to keep everything in stock so that we can fill your order promptly. If, for any reason, we cannot supply a product immediately (sometimes due to seasonality of toys) we will contact you via email or phone, to advise you of the next availabilty or an alternative. If a refund is due, we will forward it to you without hesitation.
Orders will be despatched from our depot within 5 working days of receipt of order.
RETURNS We will gladly offer an exchange or credit note, for redemption at a later date. Any returns must comply with the following conditions:
items must be unopened and in their original packaging
returns will only be accepted within 10 days of receipt of goods
freight charges will not be refunded
freight is pre-paid by you
goods must be securely packed so as not to incur any damage upon their return. Please return the goods to: 207 Avoca St Randwick NSW 2031. DAMAGED GOODS Must be advised by phone or email within 2 days of receipt of goods.
PRIVACY INFORMATION Your privacy is very important to us. Personal information that you have given to us, will be used by our staff in order to process your order. This information may be used to advise you of "Specials". Please let us know, via email, if you do not wish to receive any further information. We will not pass on your information to any other organisation.
FREIGHT All products will be delivered by Australia Post. Freight costs are as follows: Throughout NSW $12.00. All other states within Australia $18.00. International orders will be notified via e-mail regarding freight charges.
CONTACT US firstname.lastname@example.org Mobile: 0403 443 080 or 0405 749 550 Ph: 02 9326 4444